What happens when I process returns from markets without Checkout+?

Note: This article only applies to users on the PostCo FlexReturn plan. For further information on FlexReturn, please refer to this article.

On the FlexReturn plan, you will be charged a standard USD1.00 per return when you process returns from Shopify markets where Checkout+ is not activated through PostCo. This is referred to as the Non-Checkout+ Return Fee.

The Non-Checkout+ Return Fee is calculated daily based on the previous day’s submitted returns, and is billed directly to your Shopify account at 12:00 AM (UTC).

Example:

• Standard Non-Checkout+ Return Fee: USD1.00

• Number of non-Checkout+ returns submitted: 9 return orders
  (Monday, 10 Nov 2025)

Calculation: USD1.00 x 9 = USD9.00

PostCo will bill USD9.00 to your Shopify account at 12:00AM (UTC) on Tuesday, 11 Nov 2025.

1. How will I be charged if I’m processing returns from both Checkout+ markets and non-Checkout+ markets?
   
   Returns from markets with and without Checkout+ enabled are billed separately.

   For markets with Checkout+ enabled, a portion of the Checkout+ Fee and Handling Fee collected from shoppers will be billed to your account - refer to this article for more details.
   
   For markets without Checkout+ enabled, a Non-Checkout+ Return Fee will be billed to your account according to the calculation here.
   
   

2. Will I be charged the Non-Checkout+ Return Fee if I’m on the standard Pro, Premium or Enterprise plan?
   
   No, the Non-Checkout+ Return Fee is applicable only to brands on PostCo’s FlexReturn plan - your account would not be charged if you’re on our standard Pro, Premium & Enterprise subscription plans.