Buyers FAQ

Edited

Here are some key details to know about shopping with PostCo Resale:

  1. Why shop with PostCo Resale?
    PostCo Resale is a trusted marketplace for buying and selling secondhand items. This platform has been designed to provide a seamless experience, making it easy to browse and shop preloved products.

  1. When can I expect the order to arrive?
    Once an order is placed, the item will be prepared for shipment within a 7-day timeframe.

  1. What if the order isn't shipped within 7 business days?
    In the unlikely event that an item isn’t shipped within 7 days, the order will be canceled, and a full refund will be provided automatically.

  1. What’s your return/refund policy?
    If an item is received that doesn’t match the description or condition, the buyer is eligible for a full refund by filing a claim within 72 hours of delivery. For instructions on how to file a claim, please see here.