Filing a claim

If you have any concerns about your order, you can report it within 72 hours of delivery by filing a claim. After this time, if no claim is filed, the sale will be considered final, and disputes will no longer be accepted.

How It Works

1. Report an Issue
   Please file a claim within 72 hours of receiving your order by emailing support@postco.co.

2. Provide Supporting Details
   For quicker resolution, include clear photos and any relevant information to help us investigate the issue.

3. Receive Refund
   Once your claim is reviewed and approved, we’ll process your full refund immediately.

What’s Protected?

• Wrong Item
  The item delivered is completely different from what was ordered.

• Counterfeit Products
  Items found to be non-authentic.

• Misrepresentation
  Significant flaws or issues not disclosed in the original listing.