Overview
PostCo empowers you to create a fully branded returns portal for your store. Our platform allows you to customise your return portal, implement business logic, and tailor your return policies. By streamlining the return process, you can reduce costs and enhance customer loyalty!
Build customer loyalty with your own branded return page
Personalise your return portal with your logo, theme colour, custom domain and more
Customise your own set of return reasons, with the option for your customers to upload an image and extra note
Define your return options - whether it’s an exchange, store credit or a refund
Simplify and streamline your return workflow
Allow same or different product exchanges based on your stock availability in your Shopify inventory
Automate store credit in the form of gift cards or discount codes
Set up your return window to automatically disqualify overdue returns
Build and rank your own unique set of return rules with various conditions and outcomes
Inline comments to keep your team informed about the status of all return requests
Automated email notifications to keep your customers in the loop
Automate return shipping and label generation
Integrated with global carriers, including USPS, DHL, Australia Post, Royal Mail, and more
Go printerless with carriers like USPS, FedEx, Australia Post, and Royal Mail
Connect multiple carrier options for your domestic and international customers
Define your own rules to enable either free or customer-paid returns
It only takes minutes to get your very own returns portal set up. We are happy to help you get started over a personal onboarding session!